Temporary Accommodation

Safe, well-run temporary accommodation for councils and government

Local authorities and central government departments often need safe, decent accommodation at short notice, for households who are homeless or need a place to stay while longer-term arrangements are made.

We work on behalf of private and public organisations, including property owners, investors, Registered Providers and public bodies, to provide and run that accommodation. We make sure each property is safe and compliant, manage it day to day, and look after the people placed there, so that commissioners can place households with confidence.

What our temporary accommodation service covers

Sourcing and setting up properties

We help owners and partners find suitable properties, then furnish and prepare them so they are ready to use.

Safety and compliance

We arrange and track the checks every home needs, including gas safety, electrical safety, fire safety and any licences required, before anyone moves in and throughout.

Placements and move-in

We work with the placing authority to arrange each placement, welcome new residents and explain how the accommodation works.

Housing management

Our housing officers manage each property and occupancy day to day, deal with any issues quickly and keep good records.

Welfare checks and safeguarding

We carry out regular checks on residents and act quickly on any safeguarding concerns, working with the placing authority and support services.

Repairs, day and night

Residents can report repairs at any time, and urgent problems are dealt with 24 hours a day.

Turning properties around

When a household moves on, we clean, check and prepare the property so it can be used again quickly.

Rent, charges and invoicing

We manage nightly or weekly charges, Housing Benefit and invoicing accurately and on time.

Reporting to commissioners

We give councils and government departments regular, clear reports on occupancy, standards and any incidents.

Support to move on

We work with partners to help households move on to settled homes as soon as they are ready.

Need further information?

Call us on 01423 740669 or send us a message and the right person will get back to you.